1. Personally Identifiable Information We Collect

“Personally Identifiable Information” refers to information that identifies, contacts, or locates a specific individual. We collect information you voluntarily provide when submitting inquiry forms, requesting pricing, booking services, or communicating with us directly.

• Contact Details: Name, email address, phone number, and mailing/billing address.
• Event Details: Event date, time, location/venue address, estimated guest count, and special custom requests.
• Billing Details: Invoicing, payment, and transaction details required to process bookings.
• Non-Personal Usage Data: IP address, browser type, device information, and pages visited to help us optimize the website experience.

2. How We Use Your Information

We use your Personally Identifiable Information to operate our mobile coffee bar catering business effectively, including:

• Preparing custom event quotes, invoices, and service agreements.
• Scheduling, coordinating, and executing coffee catering services at your venue.
• Communicating event logistics, sending booking confirmations, or answering inquiries.
• Processing initial deposits and final payment balances securely.
• Improving website functionality, custom offerings, and user experience.

3. Third-Party Service Providers & Sharing

We do not sell, rent, or trade your personal information.

We may share essential information with trusted third-party service providers solely to facilitate our business operations (e.g., payment processing, accounting platforms, or online booking software). These third parties are bound by strict confidentiality requirements and are prohibited from using your personal data for secondary purposes.

4. Data Storage & Security

We implement commercially reasonable physical, technical, and administrative security measures to protect your Personally Identifiable Information. Sensitive payment details submitted online are encrypted using industry-standard protocols.

Access to personal data is limited to authorized personnel who require access to process bookings or perform catering duties. While we take every reasonable precaution, no Internet transmission is 100% secure, and we cannot guarantee absolute security against unauthorized access.

5. Cookies & Tracking Technologies

Our Site uses “cookies” (small text files stored on your browser) to personalize your experience, analyze web traffic, and remember visitor preferences. You can instruct your browser to refuse all cookies or notify you when a cookie is sent. However, disabling cookies may limit your ability to access certain features on Miamicoffeecatering.com.

6. Your Privacy Rights & Choices

Depending on applicable data privacy laws, you maintain the following rights regarding your personal information:

• Right to Access & Rectification: You may request a copy of the personal information we hold or ask us to update inaccurate data.
• Right to Erasure / Deactivation: You may request that we delete or deactivate your personal records from our active databases, subject to legal or tax record-keeping requirements.
• Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Children’s Privacy

Our catering services and website are directed strictly to legal adults (18 years of age or older). We do not knowingly collect personally identifiable information from individuals under 18. If you believe a minor has submitted personal information to us, please contact us immediately so we can remove it from our records.

8. Compliance with Laws & Third-Party Links

Legal Compliance: We may disclose personal information if required by law, legal process, court order, subpoena, or government agency request, or when necessary to protect the safety and rights of our clients or business.

External Links: Our website may contain links to external sites (such as social media profiles or venue platforms). We are not responsible for the privacy practices or content of third-party websites.

9. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date at the top of the agreement.